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Terms of Use

Effective Date: June 1, 2026

Last Updated: June 1, 2026

Welcome to Biskoon.

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Biskoon, operated by Biskoon Technology Pvt. Ltd. ("Biskoon," "we," "us," or "our").

By accessing or using the Biskoon website, mobile services, applications, marketplace, social networking features, forums, hosting services, digital services, or any related services (collectively, the "Platform" or "Services"), you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Platform.

1. About Biskoon

Biskoon is an all-in-one business ecosystem platform that may include:

  • Business Listings and Business Profiles
  • Marketplace Listings for Products and Services
  • Social Newsfeed and Community Features
  • Business Networking and Professional Connections
  • Business Forums and Discussions
  • Membership Plans and Promotional Services
  • Digital Services including:
    • Domain Registration
    • Business Email Services
    • Web Hosting
    • Managed IT Services
    • Related Technology Services

Some services may be subject to additional policies, agreements, or service-specific terms.

2. Eligibility

By using the Platform, you represent and warrant that:

  • You are at least 18 years old or the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • If acting on behalf of a business or organization, you have authority to bind that entity
  • All information provided by you is accurate, complete, and current

If you are under the age of majority in your jurisdiction, you may only use the Platform with the supervision and consent of a parent or legal guardian.

We reserve the right to refuse access to the Platform at our sole discretion.

3. Account Registration & Security

3.1 Account Information

To create an account, you may be required to provide:

  • Full Name
  • Profile Name or Username
  • Email Address
  • Phone or Mobile Number
  • Country
  • Password
  • Business Information (optional)
  • Other information reasonably requested by Biskoon

You agree to keep your account information accurate and up to date.

3.2 Account Responsibilities

You are solely responsible for:

  • Maintaining the confidentiality of your credentials
  • All activities conducted through your account
  • Preventing unauthorized access
  • Promptly notifying us of suspected security breaches

You must not:

  • Share your account with others
  • Sell or transfer your account
  • Create misleading or fake accounts
  • Use automated systems to create accounts

3.3 Account Verification

Biskoon reserves the right to verify identities, businesses, phone numbers, email addresses, or submitted information at any time.

Failure to complete verification may result in restricted access, suspension, or account termination.

4. Electronic Communications

By using the Platform, you consent to receive communications electronically, including:

  • Account notifications
  • Security alerts
  • Billing notices
  • Service updates
  • Legal notices
  • Marketing and promotional communications

You agree that electronic communications satisfy any legal communication requirements.

5. Email Communications & Marketing

By registering for an account, you agree to receive essential service-related communications necessary for operating your account.

You may also receive:

  • Platform announcements
  • Product updates
  • Business tips
  • Community updates
  • Promotional offers
  • Membership and digital service information

You may unsubscribe from marketing communications at any time through:

  • Email unsubscribe links
  • Account settings
  • Contacting legal@biskoon.com

Unsubscribing from marketing communications does not affect mandatory account or service communications.

Biskoon does not sell user email addresses to third parties for their independent marketing purposes.

6. User Content

6.1 Ownership

You retain ownership of content you submit, upload, publish, or display on the Platform ("User Content").

6.2 License Granted to Biskoon

By posting User Content, you grant Biskoon a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to:

  • Host
  • Store
  • Reproduce
  • Modify
  • Adapt
  • Publish
  • Display
  • Distribute
  • Promote

your User Content in connection with operating, improving, and promoting the Platform.

6.3 Content Moderation & Publishing Rights

Biskoon reserves the exclusive right to:

  • Publish or unpublish content
  • Remove listings or posts
  • Restrict visibility
  • Edit formatting or categorization
  • Suspend or remove accounts

with or without notice and at our sole discretion.

We are not obligated to monitor all content or user activity but reserve the right to do so.

6.4 Prohibited Content

You agree not to post or share content that:

  • Violates any applicable law
  • Is fraudulent, deceptive, or misleading
  • Infringes intellectual property rights
  • Contains malware or malicious code
  • Promotes illegal activity
  • Harasses, threatens, or discriminates against others
  • Contains hate speech or unlawful content
  • Publishes personal or confidential information without authorization
  • Contains spam, scams, or pyramid schemes
  • Impersonates another person or organization
  • Violates export controls or sanctions laws
  • Promotes phishing, hacking, or cybercrime

7. Marketplace & Business Listings

7.1 Platform Role

Biskoon acts solely as a technology platform and intermediary.

Unless explicitly stated otherwise, Biskoon:

  • Does not own or sell user-listed products or services
  • Is not a party to transactions between users
  • Does not guarantee listings or user identities
  • Does not guarantee product quality, legality, or safety
  • Does not verify licenses, ownership, certifications, or authenticity

7.2 User Responsibility

Users are solely responsible for:

  • Conducting due diligence
  • Verifying listings and sellers
  • Negotiating transactions
  • Complying with applicable laws
  • Paying taxes and regulatory obligations

All marketplace transactions are conducted entirely at users' own risk.

7.3 No Guarantee of Results

Biskoon does not guarantee:

  • Business growth
  • Leads or sales
  • Networking success
  • Search visibility
  • Advertising performance
  • Revenue generation
  • Marketplace activity
  • Commercial outcomes

8. Memberships, Payments & Billing

8.1 Paid Services

Certain features or services may require payment, including:

  • Membership Plans
  • Hosting Services
  • Domain Registration
  • Business Email Services
  • Managed IT Services
  • Advertising or Promotional Services

8.2 Pricing

Prices, features, and service availability may change at any time without notice.

Applicable taxes may be added where required by law.

8.3 Auto-Renewal

Certain subscriptions or memberships may renew automatically unless cancelled before the renewal date.

You authorize Biskoon to charge applicable recurring fees where auto-renewal applies.

8.4 Refunds

Biskoon provides digital products, membership subscriptions, domain registration services, hosting services, business email services, managed IT services, and related online services. Due to the nature of digital and electronically delivered services, all purchases are generally final and non-refundable once a service has been activated, provisioned, accessed, delivered, or used.

Unless otherwise required by applicable law, refunds will generally not be provided for:

  • Change of mind or mistaken purchase decisions
  • Failure to use a purchased membership, subscription, or service during the active service period
  • Dissatisfaction arising from feature limitations, service modifications, or platform updates
  • Technical issues caused by third-party software, internet providers, user devices, misconfiguration, or circumstances outside Biskoon’s reasonable control
  • Violations of our Terms of Use, Acceptable Use Policies, or service suspension resulting from user misconduct
  • Partially used subscription periods or unused service time

Refund requests may be considered, at Biskoon’s sole discretion, in limited circumstances including:

  • Duplicate billing or accidental multiple charges caused by a verified billing error
  • A purchase made in error where the service has not yet been activated, provisioned, accessed, or used
  • A prolonged service outage or material technical failure directly caused by Biskoon that substantially prevents normal use of the purchased service
  • Situations where a refund is required under applicable consumer protection laws

Domain registration fees are strictly non-refundable once a domain name has been successfully registered, renewed, transferred, or processed, as registry and third-party provider fees are immediately incurred and non-recoverable. Users are solely responsible for verifying domain spelling, extension selection, and registration details before completing a purchase.

Membership subscriptions, hosting services, business email services, managed IT services, and other digital services are also generally non-refundable once activated or provisioned, unless expressly stated otherwise in a separate written agreement or service-specific policy.

Refund Processing: Eligible refund requests must generally be submitted within 7 days of the original purchase date through our Support Center or official billing contact channels. Approved refunds, where applicable, will be processed to the original payment method within a reasonable processing period, which may vary depending on payment providers and financial institutions.

Biskoon reserves the right to deny refund requests where there is evidence of abuse, fraudulent activity, chargeback misuse, policy violations, or repeated attempts to obtain free or unauthorized use of Services.

Any applicable transaction fees, processing charges, currency conversion fees, taxes, registry fees, or third-party costs incurred by Biskoon may be deducted from approved refunds where permitted by law.

Users are encouraged to carefully review service descriptions, membership features, technical requirements, and pricing details before making a purchase. Questions regarding billing or pre-sales inquiries may be submitted through our Support Center.

8.5 Failed Payments & Chargebacks

We reserve the right to:

  • Suspend services for failed payments
  • Restrict account access
  • Charge late fees where permitted
  • Terminate accounts involved in fraudulent chargebacks or payment abuse

9. Hosting & Acceptable Use Policy

Users of Biskoon hosting, email, or IT services must not use the Services for:

  • Malware distribution
  • Phishing activities
  • Spam or bulk unsolicited communications
  • Illegal downloads or piracy
  • Cryptocurrency mining without authorization
  • Botnets or abusive automation
  • Hosting unlawful adult or prohibited content
  • Unauthorized access or hacking attempts
  • Activities that disrupt network stability or security

We reserve the right to suspend or terminate services immediately for violations.

10. User Conduct

You agree to use the Platform lawfully and responsibly.

You must not:

  • Scrape or harvest data
  • Circumvent security measures
  • Abuse free trials or promotions
  • Manipulate platform rankings or engagement
  • Interfere with Platform operations
  • Upload harmful software
  • Create multiple fraudulent accounts

11. Intellectual Property

11.1 Biskoon Property

All Platform technology, software, branding, logos, designs, proprietary systems, graphics, and materials are owned by or licensed to Biskoon.

All rights not expressly granted are reserved.

You may not:

  • Copy
  • Reverse engineer
  • Redistribute
  • Sell
  • Modify
  • Create derivative works

without written permission.

11.2 Feedback

Any suggestions, feedback, ideas, or recommendations submitted to Biskoon may be used without compensation or obligation to you.

12. Privacy

Your use of the Platform is governed by our Privacy Policy and Cookie Policy.

By using the Platform, you consent to our collection, processing, storage, and transfer of information as described in those policies.

12.1 Disclosure to Authorities

Biskoon may disclose user information where required by:

  • Law
  • Court orders
  • Government requests
  • Regulatory obligations

or where reasonably necessary to:

  • Prevent fraud
  • Protect rights or safety
  • Investigate unlawful activities
  • Enforce these Terms

13. Third-Party Services & Links

The Platform may contain links to third-party websites or services.

Biskoon is not responsible for:

  • Third-party content
  • Availability
  • Security
  • Privacy practices
  • Transactions with third parties

Your use of third-party services is entirely at your own risk.

14. Service Availability

Biskoon may modify, suspend, discontinue, or restrict any part of the Platform at any time without liability.

We do not guarantee:

  • Continuous availability
  • Error-free operation
  • Data preservation
  • Compatibility with all devices or systems

Maintenance, outages, cyberattacks, technical failures, or external factors may affect service availability.

15. Data Backups

Unless expressly included in a separate managed service agreement, users are solely responsible for maintaining backups of their data, content, websites, emails, and files.

Biskoon is not responsible for data loss.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE."

BISKOON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY
  • RELIABILITY
  • SECURITY
  • AVAILABILITY

YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BISKOON SHALL NOT BE LIABLE FOR:

  • INDIRECT DAMAGES
  • LOST PROFITS
  • DATA LOSS
  • BUSINESS INTERRUPTION
  • REPUTATIONAL HARM
  • CONSEQUENTIAL OR PUNITIVE DAMAGES

arising from:

  • Platform use
  • User transactions
  • User content
  • Service interruptions
  • Security breaches
  • Third-party conduct

Our total liability shall not exceed:

  • The amount paid by you to Biskoon during the previous 12 months, OR
  • NPR 10,000

whichever is less.

18. Indemnification

You agree to indemnify and hold harmless Biskoon, its officers, employees, affiliates, and partners from claims, liabilities, losses, damages, costs, and expenses arising from:

  • Your use of the Platform
  • Your User Content
  • Your violation of these Terms
  • Your violation of laws or third-party rights

19. Suspension & Termination

We may suspend, restrict, or terminate accounts or services at any time with or without notice.

Reasons may include:

  • Violation of these Terms
  • Fraudulent activity
  • Security concerns
  • Abuse of services
  • Legal or regulatory obligations

Upon termination:

  • Your access rights immediately cease
  • Content may be deleted or retained
  • Outstanding fees remain payable
  • Certain provisions survive termination

20. Account Deletion

You may request account deletion through account settings or by contacting us.

Deletion requests may require identity verification.

Certain information may be retained for:

  • Legal compliance
  • Fraud prevention
  • Financial records
  • Security purposes
  • Backup systems
  • Dispute resolution

21. Force Majeure

Biskoon shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters
  • Internet failures
  • Cyberattacks
  • Power outages
  • Government actions
  • Labor disputes
  • Pandemics
  • War or civil unrest

22. Changes to These Terms

We may modify these Terms at any time.

When changes occur, we may:

  • Update the "Last Updated" date
  • Publish notices on the Platform
  • Send notifications via email

Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.

23. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of Nepal, including applicable provisions of:

  • Electronic Transactions Act, 2063 (2008)
  • Privacy Act, 2075 (2018)
  • Consumer Protection Act, 2075 (2018)
  • Copyright Act, 2059 (2002)

23.1 Informal Resolution

Before initiating legal proceedings, users agree to first contact Biskoon to attempt informal dispute resolution.

23.2 Arbitration

Any unresolved dispute shall be resolved through binding arbitration in Kathmandu, Nepal in accordance with the Arbitration Act of Nepal.

  • Arbitration shall be conducted in English
  • A single arbitrator shall preside
  • The arbitrator's decision shall be final and binding
  • Users waive participation in class or representative actions where permitted by law

23.3 Court Jurisdiction

Where arbitration is not enforceable, disputes shall fall under the exclusive jurisdiction of the courts of Kathmandu, Nepal.

24. International Users

Biskoon operates globally from Nepal.

By using the Platform outside Nepal, you acknowledge that:

  • Nepal law governs these Terms
  • You are responsible for compliance with local laws
  • Your data may be processed internationally
  • English shall govern all communications and proceedings

If any provision is unenforceable under local law, it shall be modified only to the minimum extent necessary.

25. General Provisions

25.1 Severability

If any provision is found unenforceable, the remaining provisions remain effective.

25.2 Waiver

Failure to enforce any provision does not waive our rights.

25.3 Assignment

You may not transfer these Terms without consent.

Biskoon may assign these Terms freely.

25.4 Entire Agreement

These Terms, together with related policies, constitute the complete agreement between you and Biskoon.

26. Contact Information

Biskoon Technology Pvt. Ltd.

Website: Biskoon.com

Email: legal@biskoon.com

Address: Mahalaxmi Municipality–8, Lalitpur 44700, Nepal

These Terms were last updated on June 1, 2026.