Terms of Use

Effective Date: September 23, 2026

Last Updated: September 23, 2026

Welcome to Biskoon.

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Biskoon Technology Pvt. Ltd. ("Biskoon," "we," "us," or "our").

These Terms govern your access to and use of the Biskoon website, portal, applications, marketplace, business listings, professional networking features, social features, forums, membership services, digital services, hosting services, and other related services (collectively, the "Platform" or "Services").

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies or service-specific terms incorporated into them.

If you do not agree to these Terms, you must not access or use the Platform.

Important: Some Biskoon Services may have additional service-specific terms, policies, pricing conditions, or agreements. Where applicable, those terms form part of your agreement with Biskoon for the relevant Service.

1. About Biskoon

Biskoon is a digital business ecosystem and professional networking platform that may provide or facilitate access to:

Business listings and business profiles
Marketplace listings for products and services
Professional profiles and networking
Social newsfeed and community features
Business forums and discussions
Messaging and communication features
Membership plans and related account benefits
Referral and reseller programs
Events, jobs, property, travel, and other directory categories
Digital and technology services
Domain registration services
Business email services
Web hosting and related infrastructure services
Managed IT and technology services

Not every Service is available to every user or in every location. Biskoon may introduce, modify, restrict, suspend, or discontinue Services from time to time.

Certain Services may be subject to additional terms, agreements, acceptable-use policies, or service-specific conditions.

2. Eligibility

By using the Platform, you represent that:

You are at least 18 years old or have reached the age of majority applicable to you, unless a Service expressly permits otherwise.
You have the legal capacity to enter into a binding agreement.
If you are acting on behalf of a business or organization, you have authority to bind that business or organization.
Information you provide to Biskoon is accurate, complete, and reasonably current.
Your use of the Platform complies with applicable laws and these Terms.

Certain Services may have additional age, identity, geographic, verification, or eligibility requirements.

Biskoon may restrict access where reasonably necessary to comply with law, protect the Platform, protect users, prevent fraud or abuse, or enforce these Terms.

3. Account Registration and Security

3.1 Account Information

Depending on the Service, you may be required to provide information such as:

Full name
Profile name or username
Email address
Phone number
Country
Password or authentication credentials
Business or professional information
Other information reasonably required to provide the Service

You agree to keep account information accurate and update it when reasonably necessary.

3.2 Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your credentials
Activities conducted through your account
Taking reasonable steps to prevent unauthorized access
Notifying Biskoon promptly of suspected unauthorized access

You must not:

Share your account credentials with others
Sell, transfer, or improperly assign your account
Create fraudulent or misleading accounts
Use automated systems to create accounts without authorization
Impersonate another person or organization

3.3 Account Verification

Biskoon may request reasonable verification of identity, business information, email address, phone number, payment information, or other submitted information when necessary for security, fraud prevention, regulatory compliance, or Service delivery.

Failure to complete a required verification process may result in restricted access to the affected Service.

4. Electronic Communications

By using the Platform, you agree that Biskoon may communicate with you electronically regarding your account and Services.

These communications may include:

Account notifications
Security alerts
Billing and payment notices
Service notifications
Verification messages
Legal notices
Important policy updates

Where permitted by applicable law, electronic communications may satisfy legal requirements that communications be provided in writing.

5. Email Communications and Marketing

Biskoon may send essential service-related communications necessary to operate your account or provide requested Services.

Where permitted by applicable law and, where required, with your consent, Biskoon may also send:

Platform announcements
Product and feature updates
Business information and educational content
Community updates
Promotional offers
Membership and digital service information

You may unsubscribe from promotional communications at any time using the unsubscribe mechanism included in the communication, through applicable account settings, or by contacting legal@biskoon.com.

Unsubscribing from promotional communications does not stop essential account, security, billing, transactional, or legal communications.

Biskoon does not sell user email addresses to third parties for their independent marketing purposes.

6. User Content

6.1 Ownership

Subject to the rights granted to Biskoon in these Terms, you retain ownership of content that you submit, upload, publish, or display on the Platform ("User Content").

You are responsible for ensuring that you have the necessary rights, permissions, and authority to submit User Content to the Platform.

6.2 License Granted to Biskoon

By submitting User Content to the Platform, you grant Biskoon a worldwide, non-exclusive, royalty-free license, with the right to sublicense and transfer as reasonably necessary to operate the Services, to host, store, reproduce, process, adapt, format, publish, display, distribute, and promote your User Content.

This license is limited to purposes reasonably connected with operating, maintaining, improving, securing, and promoting Biskoon and its Services.

You retain ownership of your User Content. This license does not give Biskoon ownership of your underlying intellectual property.

6.3 Content Moderation

Biskoon may, where reasonably necessary or permitted by these Terms:

Publish or unpublish content
Remove listings, posts, comments, or other content
Restrict visibility
Correct formatting or categorization
Restrict certain features
Suspend or terminate accounts

We may take these actions when content or activity violates these Terms, applicable law, platform policies, creates security or legal risks, or otherwise threatens the integrity of the Services.

Biskoon is not obligated to proactively monitor all User Content or activity, but may use automated and human review systems where appropriate.

6.4 Prohibited Content

You must not upload, publish, transmit, or otherwise use the Platform to distribute content or conduct activity that:

Violates applicable law or regulation
Is fraudulent, deceptive, or materially misleading
Infringes intellectual property or other rights
Contains malware, malicious code, or harmful software
Promotes unlawful activity
Harasses, threatens, or unlawfully discriminates against others
Contains unlawful hate or abusive content
Publishes another person's confidential or private information without authorization
Contains spam, scams, or fraudulent schemes
Impersonates another person, business, or organization
Violates applicable sanctions or export-control requirements
Promotes phishing, unauthorized access, hacking, or cybercrime
Attempts to manipulate rankings, reviews, engagement, or platform systems

7. Marketplace and Business Listings

7.1 Biskoon's Platform Role

Biskoon provides technology and marketplace infrastructure that may allow users to publish listings, discover businesses, communicate, and interact with other users.

Unless expressly stated otherwise:

Biskoon does not own or sell products or services listed by users.
Biskoon is not a party to transactions between users.
Biskoon does not guarantee the identity of users or businesses.
Biskoon does not guarantee the accuracy or completeness of listings.
Biskoon does not guarantee product quality, legality, safety, or suitability.
Biskoon does not independently verify every license, certification, ownership claim, or representation.

7.2 User Responsibility

Users are responsible for conducting appropriate due diligence before entering into transactions or relying on information published by another user.

This may include:

Verifying sellers, businesses, and service providers
Verifying products and services
Confirming licenses and regulatory requirements
Negotiating transaction terms
Making payments securely
Complying with applicable laws and tax obligations

Transactions between users are undertaken at the users' own risk, subject to rights that cannot lawfully be excluded.

7.3 No Guarantee of Commercial Results

Biskoon does not guarantee any particular commercial or professional result from use of the Platform.

This includes, without limitation:

Business growth
Leads or sales
Networking results
Search visibility
Advertising performance
Revenue
Marketplace activity
Employment or business opportunities

8. Memberships, Payments, and Billing

8.1 Paid Services

Certain Biskoon Services may require payment, including:

Membership plans
Hosting services
Domain registration
Business email services
Managed IT services
Advertising or promotional services
Other paid digital services

8.2 Pricing

Prices, features, limits, membership benefits, availability, and service specifications may change from time to time.

The price and terms presented at the time of purchase will generally apply to that transaction, subject to applicable law and any applicable service-specific terms.

Applicable taxes, transaction charges, or other legally required amounts may be added to the displayed price.

8.3 Memberships and Subscription Periods

Membership plans are provided for the period and features stated at the time of purchase.

Membership benefits may include listing allowances, social-post allowances, verification features, SEO-related features, publishing features, or other benefits described on the applicable membership page.

Unless expressly stated otherwise, unused membership allowances or benefits do not automatically convert into cash or carry forward after the applicable membership period.

8.4 Auto-Renewal

A Service will renew automatically only where the applicable purchase flow or service terms clearly state that automatic renewal applies.

Where auto-renewal applies, you authorize the applicable payment method to be charged for the renewal unless you cancel before the applicable renewal deadline.

8.5 Refunds

Biskoon provides digital products, membership subscriptions, domain registration services, hosting services, business email services, managed IT services, and related online services.

Because many of these Services are digitally delivered or involve immediate third-party costs, purchases are generally final once a Service has been activated, provisioned, accessed, registered, delivered, or used, except where a refund is required by applicable law or expressly provided under a service-specific policy.

Unless otherwise required by applicable law, refunds will generally not be provided for:

Change of mind or mistaken purchase decisions
Failure to use a purchased membership or Service during its active period
Dissatisfaction with feature limitations or permitted Service changes
Technical issues caused by third-party services, internet providers, user devices, or user configuration
Suspension resulting from violation of these Terms or applicable policies
Partially used subscription periods or unused Service time

Refund requests may be considered in limited circumstances, including:

Verified duplicate billing or multiple charges caused by a billing error
An unused purchase that has not yet been activated or provisioned
A prolonged material Service failure directly caused by Biskoon
Situations where a refund is required by applicable law

8.6 Domain Registration

Domain registration, renewal, transfer, and related registry charges may involve non-refundable third-party costs.

Once a domain transaction has been successfully processed, related registry or third-party charges may be non-refundable except where required by applicable law or the relevant provider's policy.

Users are responsible for verifying domain names, extensions, registration periods, and registration information before completing a purchase.

8.7 Refund Requests

Unless a different period is stated in a service-specific policy, eligible refund requests should generally be submitted within 7 days of the original purchase date.

Requests may be submitted through the Biskoon Support Center or the applicable official billing contact.

Approved refunds will generally be returned through the original payment method, subject to payment-provider processing times.

Biskoon may deny refund requests involving fraud, abuse, chargeback misuse, policy violations, or attempts to obtain unauthorized or free use of paid Services.

Applicable transaction fees, payment-provider charges, currency conversion costs, registry fees, or other third-party costs may be deducted from an approved refund where permitted by law.

8.8 Failed Payments and Chargebacks

Where payment fails or is reversed, Biskoon may:

Request payment again
Suspend affected Services
Restrict relevant account functionality
Recover unpaid amounts where legally permitted
Take action against fraudulent payment or chargeback abuse

9. Hosting, Email, and Acceptable Use

Users of Biskoon hosting, email, infrastructure, or managed IT Services must not use those Services for unlawful, abusive, or harmful activities.

Prohibited activities include:

Malware distribution
Phishing
Spam or unlawful bulk communications
Copyright piracy or unlawful distribution
Unauthorized cryptocurrency mining
Botnets
Unauthorized access attempts
Hacking or exploitation of systems
Activities that materially threaten network stability or security
Hosting content prohibited by applicable law

Biskoon may suspend or terminate affected Services where reasonably necessary to address serious or continuing violations, security risks, or legal requirements.

10. User Conduct

You agree to use the Platform lawfully, responsibly, and in a manner that does not interfere with other users or the operation of Biskoon.

You must not:

Scrape or systematically harvest data without authorization
Circumvent technical or security measures
Abuse free trials, promotions, or membership benefits
Manipulate platform rankings, reviews, or engagement
Interfere with Platform operations
Upload malicious or harmful software
Create fraudulent or deceptive accounts
Attempt unauthorized access to another account
Use the Platform to facilitate unlawful activity

11. Intellectual Property

11.1 Biskoon Property

Biskoon and its licensors own or have rights to the Platform's software, technology, designs, interfaces, branding, logos, graphics, documentation, databases, and other proprietary materials, except for User Content or third-party materials.

These Terms do not transfer ownership of Biskoon intellectual property to you.

Except as expressly permitted by these Terms or applicable law, you must not:

Copy or reproduce Biskoon proprietary materials
Reverse engineer or attempt to extract source code
Redistribute or commercially exploit Biskoon materials
Modify proprietary components
Create derivative works from Biskoon proprietary materials
Use Biskoon branding without authorization

11.2 Feedback

If you provide suggestions, ideas, recommendations, or feedback about Biskoon, you grant Biskoon the right to use that feedback without compensation or additional obligation to you, provided that this does not transfer ownership of your independent intellectual property.

12. Privacy

Biskoon's collection and use of personal information are described in our Privacy Policy.

Cookie and similar technology practices are described in our Cookie Policy.

Where applicable, California residents may also review our Do Not Sell or Share My Personal Information page.

Nothing in these Terms is intended to replace or reduce privacy rights that cannot lawfully be waived or limited.

12.1 Disclosure to Authorities

Biskoon may disclose information where required or permitted by law, including where reasonably necessary to:

Comply with valid legal process
Respond to lawful government requests
Prevent fraud or security threats
Protect users or the public
Protect Biskoon's rights and property
Investigate unlawful activity
Enforce these Terms

13. Third-Party Services and Links

The Platform may contain links, integrations, embedded content, or functionality provided by third parties.

Third-party services may operate under their own terms and privacy policies.

Biskoon does not control and is not responsible for third-party:

Content
Availability
Security
Privacy practices
Products or services
Transactions

Your use of third-party services is subject to the applicable third-party terms.

14. Service Availability and Changes

Biskoon may modify, suspend, restrict, or discontinue all or part of a Service where reasonably necessary for operational, technical, security, legal, or business reasons.

We do not guarantee that the Platform will always be:

Available without interruption
Error-free
Compatible with every device or system
Free from security vulnerabilities
Available with permanent preservation of all User Content

Maintenance, outages, cyber incidents, infrastructure failures, telecommunications problems, or events outside Biskoon's reasonable control may affect availability.

15. Data Backups

Unless expressly included in a separate managed-service agreement, users are responsible for maintaining appropriate backups of their own data, websites, emails, files, and User Content.

Biskoon may maintain operational backups for business continuity, security, or disaster recovery, but such backups do not constitute a guarantee that every item of User Content can always be restored.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

To the maximum extent permitted by applicable law, Biskoon disclaims warranties that are not expressly provided in these Terms, including implied warranties relating to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy
Reliability
Availability

Nothing in these Terms excludes a warranty or consumer protection right that cannot lawfully be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Biskoon will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of:

Profits
Revenue
Business opportunities
Data
Goodwill
Business interruption

arising from or related to use of the Platform, including where permitted by law in connection with:

User transactions
User Content
Service interruptions
Security incidents
Third-party conduct
Reliance on information published through the Platform

To the maximum extent permitted by applicable law, Biskoon's aggregate liability arising from or relating to the affected Services will not exceed the greater of:

The amount you paid to Biskoon for the affected Service during the 12 months immediately preceding the event giving rise to the claim; or
NPR 10,000.

This limitation does not apply to liability that cannot lawfully be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Biskoon, its officers, employees, affiliates, and authorized partners from claims, liabilities, losses, damages, costs, and reasonable expenses arising from:

Your unlawful or unauthorized use of the Platform
Your User Content
Your violation of these Terms
Your violation of applicable law
Your infringement of third-party rights

19. Suspension and Termination

Biskoon may suspend, restrict, or terminate an account or Service where reasonably necessary to:

Address a violation of these Terms
Prevent fraud or abuse
Protect Platform or user security
Comply with legal or regulatory requirements
Address serious or continuing misuse
Protect Biskoon's rights or systems

Where reasonably practicable, Biskoon may provide notice or an opportunity to address the issue, but immediate action may be taken where necessary to address security, legal, or serious abuse risks.

19.1 Effect of Termination

Upon termination or suspension:

Your right to use the affected Service may cease
Applicable User Content may be removed, restricted, or retained
Outstanding payment obligations remain payable
Rights and obligations intended to survive termination will remain effective

20. Account Deletion

You may request deletion of your Biskoon account through the account deletion process provided by Biskoon.

Please visit:

Biskoon Account Deletion

Account deletion is permanent and cannot be undone.

Applicable account information will be removed or anonymized according to Biskoon's deletion procedures, while information that Biskoon is permitted or required to retain may remain subject to applicable retention requirements.

Account deletion may result in the permanent loss of memberships, listing points, referral or reseller benefits, balances, listings, content, and other account-associated benefits or Services.

21. Force Majeure

Biskoon will not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control, including:

Natural disasters
Internet or telecommunications failures
Cyberattacks or widespread security incidents
Power outages
Government actions
Labor disputes
Pandemics or public emergencies
War or civil unrest
Failures of third-party infrastructure

22. Changes to These Terms

Biskoon may update these Terms from time to time to reflect changes in the Platform, Services, business practices, technology, or applicable law.

When changes are made, Biskoon may:

Update the "Last Updated" date
Publish the revised Terms on the Platform
Provide notice through the Platform
Send an email or other notice where appropriate or required

Unless a different effective date is stated, revised Terms become effective when posted.

Where applicable law requires additional notice or affirmative acceptance, Biskoon will follow the applicable requirement.

23. Governing Law and Dispute Resolution

These Terms are governed by the laws of Nepal, subject to any mandatory rights or protections that apply to you under applicable law.

The legal framework relevant to these Terms may include applicable provisions of Nepalese law, including:

Electronic Transactions Act, 2063 (2008)
Privacy Act, 2075 (2018)
Consumer Protection Act, 2075 (2018)
Other applicable laws and regulations

23.1 Informal Resolution

Before initiating formal proceedings, the parties should make reasonable efforts to resolve a dispute informally by contacting Biskoon at legal@biskoon.com.

23.2 Arbitration

Where a dispute is legally capable of being referred to arbitration and the parties have agreed to arbitrate, the dispute may be referred to arbitration in Nepal in accordance with the applicable provisions of the Arbitration Act, 2055 (1999) and other applicable law.

Unless otherwise agreed by the parties or required by applicable law, the arbitration may be conducted in Kathmandu, Nepal, in English, before a single arbitrator.

Nothing in this section prevents a party from seeking urgent or legally available interim relief from a competent court.

23.3 Court Jurisdiction

Where arbitration does not apply, is not enforceable, or is not legally available, disputes may be brought before a competent court in Nepal, subject to applicable mandatory jurisdictional rights.

24. International Users

Biskoon is operated from Nepal and provides Services to users in different countries.

If you access the Platform from outside Nepal:

You remain responsible for compliance with applicable local laws.
Your information may be processed internationally as described in our Privacy Policy.
These Terms remain subject to the governing-law provisions above, subject to mandatory rights under applicable law.

If any provision of these Terms is unenforceable in your jurisdiction, it will be modified or limited only to the minimum extent necessary to make it enforceable, while preserving the intended effect of the remaining provisions.

25. General Provisions

25.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

25.2 Waiver

Failure by Biskoon to enforce a provision of these Terms does not constitute a waiver of the right to enforce that provision later.

25.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without Biskoon's prior written consent, except where such restriction is prohibited by applicable law.

Biskoon may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, or other corporate transaction.

25.4 Entire Agreement

These Terms, together with applicable service-specific terms and the policies expressly incorporated into them, constitute the agreement between you and Biskoon concerning your use of the applicable Services.

25.5 No Agency

Nothing in these Terms creates a partnership, joint venture, employment relationship, agency relationship, or other legal relationship between you and Biskoon unless expressly agreed in writing.

26. Contact Information

Biskoon Technology Pvt. Ltd.

Website: Biskoon.com

Legal and Terms: legal@biskoon.com

Support: Biskoon Support Center

Address: 8 Mahalaxmi, Lalitpur BA 44700

D-U-N-S^® Number: 55-777-7417

Questions About These Terms?

If you have questions about these Terms, your account, billing, Services, or a legal matter, please contact legal@biskoon.com.